1. Payment methods

1.1. Orders can be paid for securely by using Montonio estonian bank links (Swedbank, SEB, LHV, Coop, Luminor), by bank transfer to SEB Pank or by PayPal (Visa, MasterCard, Maestro).

1.2 Eros.ee also accepts cryptocurrency payments - Btc, Litecoin, Ripple, Bitcoin Cash, Tether. 

1.3. The Seller shall have no access to the Customer’s bank details or credit card details.

1.4 The Customer shall immediately pay for the Product through a link to an online bank and confirm the payment to the Seller by clicking on the button “Return to the merchant”.

2.Delivery

2.1. The Customer can choose between various methods for delivery of the Product. The delivery time of the Product depends on the postal service selected by the Customer.

2.2. In the case of selecting Omniva, Itella SmartPost or DPD PickUp parcel terminal as the delivery method, the Product shall arrive at the parcel terminal selected by the Customer within 5 working days after the date on which the order confirmation is sent to the Customer’s e-mail address (In general 1-2 days).

The Customer shall be notified of arrival of the Product at the parcel terminal by SMS, which shall include the code for opening the door, the location of the parcel terminal, the return code and the final date of the storage period. The terminals are open 24/7. The Product shall be stored in the parcel terminal for 7 calendar days. After expiry of the above mentioned period, the Product shall be returned to the E-store. In the event of the Customer’s failure to pick up the Product within the above mentioned period, the Customer shall be required to cover the expenses related to repeated delivery of the Product.

2.3. In the case of selecting Post office as the delivery method, the Product shall arrive at the post office selected by the Customer within 5 working days from the date on which the order confirmation is sent to the Customer’s e-mail address. Upon arrival of the Product at the post office, the Customer shall be notified by a text message containing information about the post office from where the Customer can retrieve the Product. The Product shall be stored at the post office for 14 calendar days. After expiry of the above mentioned period, the Product shall be returned to the E-store.

2.4. In the case of selecting Courier as the delivery method, the Product shall arrive at the address specified by the Customer within 5 working days from the date on which the order confirmation is sent to the Customer’s e-mail address. A courier shall contact the Customer by phone and coordinate a suitable time for delivery. In the case of an unsuccessful delivery attempt, the parcel shall be stored at the post office of the Customer’s place of residence and the Customer shall be sent a notice regarding arrival of the parcel by an e-mail to the Customer’s e-mail address or by a non-priority letter to the Customer’s mailbox. The product shall be stored at the post office for 14 calendar days. In the event of the Customer’s failure to pick up the Product within the above mentioned period, the Customer shall be required to cover the expenses related to repeated delivery of the Product.

2.5. "Within 7 days" means 7 working days until posting in Estonia. Saturday, Sunday and public holidays are not working days.

2.6 By choosing "pickup @Eros Boutique”, the Customer can come to the store EROS BUTIQUE, open Mon-Sat 11-20, Phone +372 5344 0885.

Tehnika 1, Tallinn.

2.6. Prior to placing an order, the Customer shall check the accuracy of the contact details entered to prevent any delays or misunderstandings in delivery of the Product. The Seller shall not be held liable for any delays or misunderstandings arising in the course of delivery of the Product if the delay or misunderstanding is caused by inaccurate or incorrect details entered by the Customer upon placing the order.

2.7 Delivery abroad 

Dpd (EU) - from 7€

Omniva International registed maxi letter (up to 2kg)  - from 7€

2.8. In the event of the Product failing to reach the Customer in a good condition and in a closed package, the Customer shall notify the E-store by sending an e-mail to the address info@eros.ee or by calling +372 5344 0885.

2.9 Eros Butiik provides free domestic shipping for purchases over 50€.

3.0 Customers privacy is of paramount importance to us and we never disclose the details of customers order with anyone. Our products are packed discretely.